THE PICKLE B CLUB
faq.
Everything you need to know about courts, gear, and memberships.
Court booking
You can book a court directly through our website via the Court Booking page. Select your preferred date, time slot and court, then complete the booking with your payment details.
You can book courts online up to 30 days in advance. Check the Court Booking page to see available dates. Walk-ins are always welcome when a court is free.
The minimum booking is 1 hour per court.
Yes. More than 24 hours before your slot you can move your booking to another time for free, as often as you need. Your price stays the same and nothing is charged for the change.
Sign in to your account, go to My Bookings and pick a new time there.
Closer to your slot than that a booking can no longer be moved. You can still cancel it. The cancellation policy then decides what comes back as court credits, shown under "Can I cancel my booking?" below.
Sign in to your account, go to My Bookings and pick a new time there.
Closer to your slot than that a booking can no longer be moved. You can still cancel it. The cancellation policy then decides what comes back as court credits, shown under "Can I cancel my booking?" below.
Yes. Sign in to your account, go to My Bookings, and cancel from there. No need to call or message.
Cancellation credits:
More than 24 hours before your slot you can move your booking to another time for free, as often as you need. Your price stays the same and nothing is charged for the change.
If it is closer than that, you can still cancel. This is what comes back as court credits:
• 8 hours or more before your slot → 100% court credits
• 4 hours to 8 hours before → 50% court credits
• Less than 4 hours before → no credit or refund
• No-show → no credit or refund
If we ever have to cancel your booking ourselves, you get the full amount back as court credits.
Court credits never expire and are applied automatically to your next booking.
Cancellation credits:
More than 24 hours before your slot you can move your booking to another time for free, as often as you need. Your price stays the same and nothing is charged for the change.
If it is closer than that, you can still cancel. This is what comes back as court credits:
• 8 hours or more before your slot → 100% court credits
• 4 hours to 8 hours before → 50% court credits
• Less than 4 hours before → no credit or refund
• No-show → no credit or refund
If we ever have to cancel your booking ourselves, you get the full amount back as court credits.
Court credits never expire and are applied automatically to your next booking.
You have a 15-minute grace period from your reservation start time. If you arrive within 15 minutes, play as normal. Any time missed is non-refundable.
If your group has not arrived after 15 minutes and has not contacted us, the booking is recorded as a no-show: the court opens for walk-ins and no credit or refund is given.
If something has gone wrong on the way, message us before your start time. We would much rather hear from you than mark you absent, and we can usually sort something out.
If your group has not arrived after 15 minutes and has not contacted us, the booking is recorded as a no-show: the court opens for walk-ins and no credit or refund is given.
If something has gone wrong on the way, message us before your start time. We would much rather hear from you than mark you absent, and we can usually sort something out.
No. Your session always ends at your originally scheduled time regardless of when you arrive. If the next slot is already booked, no extra time can be given.
Your court stays held while we check it. Payments are checked by a person, so please bear with us. We get to them as quickly as we can. Your slot does not go back on sale while a proof is sitting with us, so a payment sent late at night is still safe in the morning.
As soon as it is verified we will email you again to confirm. That email carries the QR code you check in with. Nothing more is needed from you until then.
For any questions, message us on Instagram or Facebook, or email us at hello@thepicklebclub.com.
As soon as it is verified we will email you again to confirm. That email carries the QR code you check in with. Nothing more is needed from you until then.
For any questions, message us on Instagram or Facebook, or email us at hello@thepicklebclub.com.
Absolutely. Walk-ins are welcome whenever a court is available. Follow us on Instagram, where we post available slots when they open up, including last-minute cancellations.
Court rules
Play fair, play safe, play happy. Eight rules, and they are posted at the club too:
1. Respect your court time. Arrive on time and finish when your booking ends.
2. Dress for the court. Proper pickleball attire and court shoes only. No slippers, sandals, heels or street shoes.
3. Keep it clean and green. CLAYGO! Dispose of trash properly. No food or drinks on the courts. Wipe your shoes before entering.
4. No outside food and drinks. Food and drinks bought outside the facility are not allowed inside.
5. No smoking, vaping, alcohol or gambling. Not allowed inside the facility. Smoking is only allowed in the designated area near the parking lot.
6. Clear courts, happy players. Only active players on court. Keep bags, belongings and spectators outside the playing area.
7. Respect our courts and equipment. Do not drag furniture or equipment. Handle paddles, balls, nets and club gear with care.
8. Good vibes only. Respect players, guests and staff. No fighting, aggressive behaviour or disruptive conduct.
1. Respect your court time. Arrive on time and finish when your booking ends.
2. Dress for the court. Proper pickleball attire and court shoes only. No slippers, sandals, heels or street shoes.
3. Keep it clean and green. CLAYGO! Dispose of trash properly. No food or drinks on the courts. Wipe your shoes before entering.
4. No outside food and drinks. Food and drinks bought outside the facility are not allowed inside.
5. No smoking, vaping, alcohol or gambling. Not allowed inside the facility. Smoking is only allowed in the designated area near the parking lot.
6. Clear courts, happy players. Only active players on court. Keep bags, belongings and spectators outside the playing area.
7. Respect our courts and equipment. Do not drag furniture or equipment. Handle paddles, balls, nets and club gear with care.
8. Good vibes only. Respect players, guests and staff. No fighting, aggressive behaviour or disruptive conduct.
Proper pickleball attire and court shoes only. No slippers, sandals, heels or street shoes. They mark the surface and they are how people turn an ankle.
Wipe your shoes before you step on. If you have come straight from somewhere else and your shoes are not right for the court, talk to the front desk before your slot rather than after it.
Wipe your shoes before you step on. If you have come straight from somewhere else and your shoes are not right for the court, talk to the front desk before your slot rather than after it.
Food and drinks bought outside the facility are not allowed inside. Nothing is allowed on the courts themselves, water included, which stays at the side.
Water and drinks are on sale at the front desk. CLAYGO: clean as you go, and put your rubbish in the bins on your way out.
Water and drinks are on sale at the front desk. CLAYGO: clean as you go, and put your rubbish in the bins on your way out.
No smoking, vaping, alcohol or gambling anywhere inside the facility. Smoking is only allowed in the designated area near the parking lot.
Of course, they are welcome. They just stay off the playing area. Only active players on court, and bags, belongings and spectators keep to the side.
It is a safety rule more than anything: a bag at the baseline is what somebody trips over going for a ball.
It is a safety rule more than anything: a bag at the baseline is what somebody trips over going for a ball.
Shop & orders
Yes, you can pick up your order on-site at Guiwanon, Tubigon, Bohol. Select pickup at checkout.
For online purchases, we accept payments via GCash and bank transfer only. For onsite purchases, cash payments are accepted.
After placing your order online, upload your proof of payment on the confirmation screen.
Your order stays held while we check it. Payments are checked by a person, so please bear with us. We get to them as quickly as we can.
As soon as it is verified we will email you again to confirm, then we start getting your order ready. Nothing more is needed from you until then. You get one more email when it is ready to collect.
Your order stays held while we check it. Payments are checked by a person, so please bear with us. We get to them as quickly as we can.
As soon as it is verified we will email you again to confirm, then we start getting your order ready. Nothing more is needed from you until then. You get one more email when it is ready to collect.
Membership
Court Passes are the best way to play regularly without the hassle of booking and paying each time. A Court Pass is a one-time purchase that loads credits to your account, applied automatically at checkout.
No. Court credits never expire and are automatically applied to your next booking.
Your credits are applied automatically at checkout when you book a court online. Your booking confirms instantly with no separate payment needed.
Court Passes can be purchased on-site or online at thepicklebclub.com.
Gear & equipment
Players must bring their own paddle or rent one on-site. We have paddles available for rent, just ask our staff when you arrive.
Non-marking court shoes are required at all times on the courts. Regular sneakers with non-marking soles are fine.
General
We are open every day from 6:00 AM to 12:00 midnight.
We are located at Guiwanon, Tubigon, Bohol, Philippines.
Yes! We host private events at the club: birthdays, team building, corporate outings, tournaments and group sessions for friends and family. We can arrange exclusive court use, equipment and staff support to suit your group.
To inquire, message us on Instagram or Facebook, or email us at hello@thepicklebclub.com with your preferred date, group size and what you have in mind. We'll come back to you with availability and pricing.
To inquire, message us on Instagram or Facebook, or email us at hello@thepicklebclub.com with your preferred date, group size and what you have in mind. We'll come back to you with availability and pricing.
Email us at hello@thepicklebclub.com or send us a message through the contact form on our website. You can also reach us on Instagram or Facebook.
Still need help?
Email us and we'll reply within a day. For anything urgent on the day of your booking, a message on Instagram or Facebook reaches us fastest.
THE PICKLE B CLUB
Your everyday pickleball
lifestyle club.